Terms and Conditions

Below one can find a translated version of the Terms and Conditions. The original one was written in Dutch and this is the one that holds.

Please read these Terms and Conditions of Jelter carefully before deciding to become a User of the Calendar Clock Apps.

By using the Calendar Clock Apps, the User agrees to these Terms and Conditions. These Terms and Conditions are governed exclusively by Dutch law.

Applicability and Definitions

These Terms and Conditions apply to all offers, quotations, and agreements between the User and Jelter. Deviations from these conditions are only permitted with explicit written consent.

In these terms, the following terms have the following meanings:

User

Since Jelter aims to make the Calendar Clock Apps available to as many Users as possible in a safe manner, the following conditions apply to the use of the Calendar Clock Apps:

Furthermore, the User is not allowed to:

If the User does not comply with the terms and/or laws and regulations, Jelter reserves the right to immediately deny the User access to the Calendar Clock Apps and remove any content posted by the User. Jelter is not responsible for any consequences for the User.

Costs

Payment for a Subscription is charged to the User upon confirmation of purchase. The Subscription automatically renews unless auto-renewal is turned off at least 24 hours before the end of the current period. The User will be charged for renewal within 24 hours prior to the end of the current period at the price of the selected plan.

If the User is under 18, they must have consent from a legal representative to subscribe. Please note that when purchasing a Subscription, the terms/EULA of the App Store Provider apply. If the Subscription is not properly activated, Jelter will make reasonable efforts to find a solution, provided the User informs Jelter. If Jelter cannot restore the Subscription, the User can request a refund via the App Store Provider.

The User acknowledges and agrees that all billing and transaction processes are handled by the App Store Provider and are subject to its terms/EULA. If the User encounters payment-related issues, they must contact the App Store Provider directly.

Subscriptions can be managed, and auto-renewal can be disabled by contacting the App Store Provider. Cancellation of the current subscription is not allowed during the active subscription period. If Jelter decides to terminate a User's Subscription, a partial refund based on the remaining period will be issued.

Limited Liability

Jelter strives to keep the Calendar Clock Apps as secure as possible but is not liable for any damage of any kind resulting from errors in the Calendar Clock Apps, improper use by Users, or failure to comply with non-Dutch laws and regulations.

The User is responsible for complying with the terms and using the Calendar Clock Apps as intended.

The User is responsible for keeping (access to) the Calendar Clock Apps secure. By using the Calendar Clock Apps, the User accepts the risk that another User may not keep (access to) the Calendar Clock Apps secure.

The User is advised not to jailbreak or root the devices on which the Calendar Clock Apps are installed. This could cause the Calendar Clock Apps to malfunction or not work at all.

The User is responsible for updating the systems required for the Calendar Clock Apps, such as Android and iOS, on the devices they use for the Calendar Clock Apps.

Jelter reserves the right to discontinue the Calendar Clock Apps at any time for any reason. In such cases, the User must remove the Calendar Clock Apps from their device.

Jelter reserves the right to make changes to the functionality of the Calendar Clock Apps without prior notice.

User should note that certain functions of the Calendar Clock Apps require an active internet connection. Calendar Clock is not responsible for the non-functioning (proper) functioning of the Calendar Clock Apps if the User does not have access to an active internet connection. Nor is Calendar Clock responsible for the costs of using the Calendar Clock Apps, including the costs for the User's mobile network provider.

Confidentiality, Privacy, and Data Protection

Jelter highly values privacy. Personal data provided to Jelter is treated with care, confidentiality, and in accordance with legal requirements. Such data will never be shared with third parties unless agreed upon beforehand and/or necessary for the functionality of the Calendar Clock Apps.

Personal data is collected and processed as outlined in Jelter's Privacy Policy.

The Calendar Clock Apps can significantly empower their Users by providing easy access to the daily situation of the vulnerable individuals involved through the device on which the Calendar Clock Apps are installed. Users are explicitly informed that the low threshold of the Calendar Clock Apps also brings certain risks. In this context, reference is made to the document “Safe Use of Calendar Clock”. By agreeing to the Terms and Conditions, the User confirms that they are aware of these risks, adhere to the document “Safe Use of Calendar Clock”, and ensure that the organization surrounding the use of the Calendar Clock Apps is adequately set up, executed, adjusted, and monitored, with special attention to any issues in usage, as well as informing all internal and external parties involved with the vulnerable individual about the operation and risks of the Calendar Clock Apps.

Complaints and Disputes

If the User has a complaint, they must notify Jelter immediately. Jelter values customer satisfaction and will strive to resolve any complaints.

In the event of a dispute, Jelter will attempt to resolve the issue carefully while preserving the relationship with the User. However, each party retains the right to bring the dispute before the competent court in the Midden-Nederland district.

Changes to Terms and Conditions

Jelter reserves the right to modify these Terms and Conditions as deemed necessary. Users are advised to periodically review this page.

Contact

For questions or suggestions regarding the Terms and Conditions, please contact info@jelter.net.

January 21, 2025