Below one can find a translated version of the Privacy Policy. The original one was written in Dutch and this is the one that holds.
In the following sections, we provide and explain our Privacy Policy. However, first, we want to emphasize the privacy of Users and individuals involved with the Calendar Clock Apps.
The Calendar Clock Apps offer an easy way to stay in contact with a loved one/elderly person. However, the simplicity of the Calendar Clock function requires additional measures to safeguard the privacy of all Users and those involved with the loved one.
Each User enters into an agreement with Jelter that refers to our Terms and Conditions. The section "Confidentiality, Privacy, and Data Protection" explicitly addresses privacy.
The following statement is important in this regard: "The Calendar Clock Apps can provide their Users with significant control by offering easy insight into the daily situation of vulnerable individuals through the camera and microphone of the device on which the Calendar Clock Apps are installed. Users are explicitly informed that the accessibility of the Calendar Clock Apps also entails risks. In this regard, reference is made to the document 'Safe Use of Calendar Clock'. By agreeing to the Terms and Conditions, the User confirms awareness of these risks, adheres to the document 'Safe Use of Calendar Clock', and ensures the proper organization, implementation, and monitoring of the use of the Calendar Clock Apps, as well as informing all internal and external individuals involved with the vulnerable person about the operation and risks of the Calendar Clock Apps.
In our processing, we comply with the requirements set by privacy laws. This means, among other things, that:
Additionally, our Users have the following rights:
All data is securely stored and transferred over a secure connection with a processor with whom Jelter has a data processing agreement. Jelter takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modifications. If you believe your data is not properly secured or suspect misuse, please contact us.
Jelter does not intend to collect data from website visitors under the age of 16. However, we cannot verify whether a User is over 16. If you believe that we have collected personal data from a minor without consent, please contact us, and we will delete the information.
When using our website and Calendar Clock Apps, we receive certain data from you. This may include personal data. We only store and use personal data that you provide directly in connection with the requested service or where it is evident that the data is provided for processing.
The following data is used for the proper execution of Jelter's services:
Website
Calendar Clock User App
Calendar Clock Administrator App
With Jelter, personal aspects of life are shared. Messages and photos can be shared among family members via the Calendar Clock Apps. These data are stored on the devices where the Calendar Clock Apps are installed. Ensure that unauthorized persons do not have access to these devices.
Each User may have the ability to edit and/or delete shared data. It is important for each individual User to back up shared data in the Calendar Clock Apps.
We have no influence on what personal data the App Store Provider processes. We recommend reading the relevant privacy policy of the respective provider.
We do not publish your data.
The Calendar Clock Apps do not use cookies.
We take security measures to prevent misuse of and unauthorized access to personal data.
Jelter automatically deletes your data after 2 years of inactivity.
This Privacy Policy does not apply to third-party websites linked to our services. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend reading their privacy policies before using these websites.
For questions about our Privacy Policy or requests regarding access, modification, or deletion of your personal data, you can contact us at any time via the details below.
You may also request access, modifications, or deletions of your data. Additionally, you can request a data export for data used with your consent or indicate that you want to restrict data processing.
To prevent misuse, we may ask you to provide adequate identification.
Despite all security measures, a security breach—such as a hack—may occur, resulting in data falling into the wrong hands. This is called a data breach. All organizations in the Netherlands, including Jelter, are required to report data breaches to the Data Protection Authority if they pose a risk to individuals. If there is a risk of serious adverse consequences, we must also inform the affected person(s). The Data Protection Authority oversees privacy compliance.
If you identify a vulnerability in one of our (digital) services (security flaw) or can access confidential information (data breach), we encourage you to report it. You can submit your report via info@jelter.net.
We are happy to assist you with any complaints regarding the processing of your personal data. Under privacy laws, you also have the right to file a complaint with the Data Protection Authority.
We reserve the right to make changes to this Privacy Policy. It is advisable to check this Privacy Policy regularly to stay informed of any changes.
For questions or suggestions regarding this Privacy Policy, please contact us via info@jelter.net.
January 21, 2025